THANK YOU VERY MUCH I AM VERY HAPPY WITH THE PRODUCTS I PURCHASED AND WOULD LIKE TO PURCHASE MORE....ONE OF THE FIVE: VO5 200mw - SKU# 4515- DOES NOT TURN ON....I TRIED USING A KEY SWITCH BOTTOM FROM ONE OF THE WORKING ONES THINKING THE PROBLEM MAY HAVE BEEN THE SWITCH BUT STILL DOES NOT FUNCTION... WHAT IS THE PROCEDURE INVOLVED WITH DYSFUNCTIONAL ITEMS... SHOULD I RETURN FOR REPLACEMENT ? IF SO PLEASE LET ME KNOW HOW TO PROCEED... I AM VERY HAPPY WITH THE PRODUCTS AND YOUR COMPANY AND WOULD LIKE TO PURCHASE MANY MORE OF THESE ITEMS THANK YOU.... WILLIAM

HI WILLIAM

THANKS FOR YOUR PURCHASING FROM  OUR STORE,WE RECEIVED OF YOUR FEEDBACK AND WE ARE PROCESSED FOR YOU AT THE FIRST TIME,KINDLY NOTED!SO REGARGDS TO THE DEFECTIVE ITEM SKU#4515,FOR ANY FURTHER DETAILS AND SOLUTION,WOULD YOU PLS KINDLY CONTACT US THROUGH EMAIL:sales2@shenzhen-wholesale.com OUR RELEVANT SALES PERSON WILL ASSIST FOR YOU ACCORDINGLY.THANK YOU!

REGARDS FROM STORE OWNER